Política de reembolso

Returns & 100% Satisfaction Guarantee

Because our arrangements are made with fresh, perishable flowers, we are unable to accept returns or exchanges once an order has been prepared, delivered, or picked up.

However, your satisfaction is very important to us. We proudly offer a 100% Satisfaction Guarantee. If there is anything you are not happy with, please contact us within 24 hours of delivery and we will work with you to make it right.

Depending on the situation, resolutions may include a replacement, adjustment, or store credit.

Please note that we are not responsible for issues related to incorrect delivery information, recipient unavailability, or improper care of flowers after delivery.

By placing an order, you acknowledge and agree to this policy.